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Business Process Outsourcing

Critical Processes.
Expert Hands.

India’s compliance landscape is growing faster than most organisations can manage. GST reconciliation, TDS filings, statutory returns, and operational support are non-negotiable — but they don’t have to be managed in-house. Novus takes them over and runs them with precision.

Market Context

India’s BPO market is projected to reach USD 46.99 billion by 2033 — growing at a CAGR of 12.9%. Finance & Accounting outsourcing is the second-largest segment, driven by regulatory complexity outpacing internal capacity.

What Novus BPO Covers

Four domains. Defined SLAs. Audit-ready documentation from Day 1.

Finance & Accounting

High-volume, compliance-intensive work that breaks under stretched resources.

  • Accounts payable & receivable management
  • Bank reconciliation & month-end closure
  • TDS deductions, challans & return filings
  • Payroll processing & statutory deductions

Compliance

India’s regulatory environment is a full-time job — Novus eliminates the risk.

  • GST compliance — GSTR-1, 3B, 2A/2B reconciliation
  • MSMED Act — supplier classification, payment monitoring
  • PF, ESIC & Professional Tax filings
  • ROC & Labour law compliance support

Operations

Vendor onboarding, procurement, and MIS — run with process rigour.

  • Vendor onboarding & master data management
  • Procurement support & rate card maintenance
  • Claim & exception management
  • Operations MIS & leadership reporting

Sales Support

So your sales organisation focuses on revenue, not reconciliation.

  • Distributor & channel scheme accounting
  • Secondary sales & territory reporting
  • Customer & vendor helpdesk
  • Incentive computation & sales MIS
In-House vs. Novus BPO

The comparison

Managing In-House
With Novus BPO
Headcount cost
Fixed, even when volumes fall
Flexible and scalable to business volumes
Compliance risk
Absorbed internally; penalties are yours
Managed by Novus; risk transferred
Process documentation
Often ad hoc or undocumented
Standardised SOPs and SLAs from Day 1
Scalability
Slow, expensive, recruitment-dependent
On-demand, no recruitment lag
Senior management time
Consumed by back-office firefighting
Freed for strategy and growth
What You Gain

Cost Efficiency

40–60% reduction in back-office operating costs through outsourced, scalable delivery.

Compliance

Zero compliance gaps — dedicated team tracks every deadline across GST, TDS, Labour, and ROC.

Accountability

Audit-ready operations — every process has documentation, trail, and escalation protocol.

Let Novus run what needs to run — so you can build what only you can build.

Share the processes that are consuming your team’s time. We’ll tell you how Novus can take them over.